Monday, June 27, 2011

Employee Satisfaction

An employee survey provides an organization or business with the information to understand employee perceptions of their work environment. How employees perceive their employer’s attitudes and actions is critically important to management if they want to retain a motivated and happy workforce.
Smart employers regularly utilize an employee job satisfaction survey, an employee exit interview survey, and occasionally use surveys to ask employees about their attitudes, suggestions, and preferences.  Employee surveys are also useful to collect information or employee feedback as to the effectiveness and usefulness of employee training and informational meetings. Employee surveys can reveal unfounded and potentially dangerous rumors which are circulating among employees. Employee surveys should be considered to solicit employee input before initiating organizational change or changes in employee work rules, pay or benefits.
The data from an employee survey provides the employer with useful information to keep the organization on the right track. No one knows better the strengths and weaknesses of an organization and its management and then the employees who are responsible for delivering the employer’s product or service. The employees know what is working and what could work better. They are your greatest information resource. A survey allows an employee to share their concerns and perceptions with you in a safe environment. Employees who might never have the nerve to speak up in a large meeting or stop by your office to share an insight or observation will often be comfortable offering their thoughts in a well constructed survey. This is especially true if the employees know from your past actions that you will seriously consider their input.

20 October 2009. <http://www.isalient.com/blog/importance-of-employee-satisfaction-surveys/>.

1 comment:

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